Jefferson Energy Cooperative (“Jefferson Energy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the Personal Information collected through our SMS Messaging Program.
When you enroll in our SMS Messaging Program, we may collect:
We use Personal Information to:
By enrolling in the Jefferson Energy Cooperative SMS Messaging Program, you consent to receive text messages related to your electric account and services.
Message frequency may vary based on your account activity and communication preferences. Message and data rates may apply.
Jefferson Energy does not sell, rent, or disclose your Personal Information to third parties for their marketing or promotional purposes.
Your mobile phone number and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
We may disclose Personal Information only as necessary to:
We maintain reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, or destruction.
You may opt out of receiving SMS messages at any time by replying STOP to any text message.
For assistance, reply HELP or contact Member Services at (706) 547-2167.
If you have questions regarding this Privacy Policy or our SMS Messaging Program, please contact:
Jefferson Energy Cooperative
3077 Highway 17 North
Wrens, GA 30833
Phone: (706) 547-2167
Website: www.jec.coop
Jefferson Energy Cooperative (“Jefferson Energy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the Personal Information collected through the JEC Power Link mobile application (“Application”).
Personal Information You Provide
When you register for and use the Application, we may collect Personal Information that you voluntarily provide, including:
Providing Personal Information is generally voluntary; however, certain features of the Application may not be available unless you provide the information necessary to use those features.
Information Collected Automatically
When you use the Application, certain information may be collected automatically, including:
This information helps us maintain, improve, and secure the Application and enhance the user experience.
The Application may use GPS or similar technologies to determine your location when you choose to enable location services on your device.
Location information may be used to provide location-based services, outage information, service maps, and other features designed to improve your experience with the Application.
You may disable location services at any time through your device settings or within the Application settings. Disabling location services may limit certain Application functionality.
We use Personal Information to:
Jefferson Energy does not sell, rent, or disclose your Personal Information to third parties for their marketing or promotional purposes.
We may disclose Personal Information only as necessary to:
We retain Personal Information for as long as necessary to provide services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.
Information collected automatically may be retained for operational, security, analytics, and business purposes. When information is no longer needed, it will be securely deleted or anonymized in accordance with applicable laws and business requirements.
If you would like us to delete Personal Information you have provided through the Application, please contact us using the information provided below. Please note that certain information may be required for account management, operational purposes, or compliance with legal obligations.
You may stop the collection of information by the Application at any time by uninstalling the Application using the standard uninstall process available on your mobile device or through the applicable mobile application marketplace.
You may also contact Jefferson Energy regarding your privacy preferences using the contact information below.
The Application is not intended for children under the age of 18, and we do not knowingly collect Personal Information from children under 18.
If we become aware that Personal Information has been collected from a child under 18 without appropriate parental consent, we will take reasonable steps to delete such information.
We maintain reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect Personal Information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. Any changes will be posted within the Application or on our website. Your continued use of the Application following the posting of changes constitutes acceptance of the updated Privacy Policy.
By using the Application, you consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.
Information may be processed and stored in the United States and will be subject to applicable United States laws and regulations.
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Jefferson Energy Cooperative
3077 Highway 17 North
Wrens, GA 30833
Phone: (706) 547-2167
Website: www.jec.coop